We want you to love your Volant Vibes order — but if something’s not right, we’re here to help.

Returns
You have 30 days from the date your order arrives to request a return. To be eligible, items must be unused, in their original condition and packaging, and include proof of purchase.

To start a return, email us at contact@volantvibes.shop If your return is approved, we’ll provide a return shipping label and detailed instructions. Please don’t send items back without contacting us first — they won’t be accepted.

Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, let us know right away so we can make it right.

Non-Returnable Items
We don’t accept returns on:
– Used or worn items
– Sale or clearance items

Exchanges
Need a different size or item? The quickest way is to return your original purchase and place a new order after your return is approved.

Refunds
Once your return is received and inspected, we’ll notify you of the approval. If approved, a refund will be issued to your original payment method within 10 business days. Bank processing times may vary.

If it’s been more than 15 business days since your return was approved and you haven’t received your refund, email us at contact@volantvibes.shop